Privacy Policy
Last updated: 11 September 2026
Last Updated: 11 September 2026
Welcome to Central London Bathroom Fitters (“we”, “us”, or “our”). We operate as a marketing and referral platform designed to connect homeowners, landlords, and property managers in Central London with independent, qualified local bathroom installation and plumbing contractors.
We respect your privacy and are committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Important Information & Who We Are
Data Controller:
Central London Bathroom Fitters acts as the initial “Data Controller” for personal information collected via this website when you request a quote or contact us.
Contact Details:
If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us at:
- Website: https://centrallondonbathroomfitters.co.uk
- Email: info@centrallondonbathroomfitters.co.uk
- Phone: 07700 140289
2. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, and store the following types of data:
- Identity Data: Name, title.
- Contact Data: Telephone number, email address, property address, and postcode.
- Service Request Data: Details regarding your bathroom installation project (e.g., project scope, room dimensions, budget, preferred timeline).
- Technical Data: IP address, browser type, operating system, and basic server logs generated via our host provider, Cloudflare.
3. How We Collect Your Personal Data
We collect data from you directly when you:
- Complete contact or quote forms on our website.
- Call the phone number listed on our website.
- Email us directly.
4. How We Use Your Data & Lawful Basis (UK GDPR)
We will only use your personal data when the law allows us to. Under the UK GDPR, our lawful basis for processing your data is Consent and Legitimate Interests:
- Connecting You with Local Contractors (Legitimate Interest & Consent): When you submit a quote request or call us, you consent to us sharing your details (Name, Contact Info, and Project Scope) with our trusted third-party bathroom installation contractors so they can contact you to provide quotes and perform site visits.
- Platform Operations (Legitimate Interest): To manage and maintain our website infrastructure securely via Cloudflare.
5. Sharing Your Personal Data
Referral Disclaimer:
By submitting a form or calling us through this website, you acknowledge that Central London Bathroom Fitters is a lead referral platform. To fulfill your quote request, we will pass your contact details and project requirements to independent third-party local contractors who provide bathroom fitting services in Central London.
Once your information is shared with a local contractor, that contractor becomes an independent Data Controller regarding how they process your information to provide service quotes and carry out installation work.
We do not sell your personal data to unrelated marketing databases.
6. Data Security & Storage
- Security: We use strict technical and organizational security measures (including SSL encryption) to keep your personal information secure.
- Storage Duration: We only retain your lead details for as long as necessary to facilitate the connection between you and a local contractor, or to comply with legal record-keeping obligations (typically deleted within 3–6 months after submission).
7. Your Legal Rights
Under UK Data Protection law, you have rights regarding your personal data, including the right to:
- Request Access to your personal data.
- Request Correction of inaccurate personal data.
- Request Erasure (“Right to be Forgotten”) of your personal data.
- Object to Processing or request restriction of processing.
- Withdraw Consent at any time where we relied on consent to process your data.
To exercise any of these rights, please contact us at info@centrallondonbathroomfitters.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk if you believe your data has been handled improperly.
8. Third-Party Links & Services
This website may include links to external websites, plugins, or services. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.